BigRentz is a software platform that simplifies construction rental equipment and services procurement. BigRentz does this by centralizing and consolidating vendor management, streamlining the rental process in a consistent experience and ensuring easy access to equipment when, where, and what you need. Click here for more information.
BigRentz has 14,000+ rental locations throughout North America via our network of equipment supplier partners. Click here to view all of our rental locations. BigRentz headquarters are located in Irvine, California.
BigRentz is partnered with over 6,000 equipment suppliers, with over 14,000 rental locations spanning the United States, Canada, and Puerto Rico.
You can book and manage your rentals 24/7 online. BigRentz offices are open Monday through Friday, from 8AM to 8PM ET.
Aerial, Material Handling, Earthmoving, Site Services including dumpsters, porta-potties and storage and office containers, Power Generators, Welding, Fuel and Fuel Tanks, and Cranes are our most popular rentals.
BigRentz offers attachments for rent e.g. extended forks, various size buckets, power hammers,propane tanks and cages, etc. and cunsummable items for purchase, e.g. Tire Socks, Drip Diapers, etc.
BigRentz calculates prices using a dynamic system that factors in equipment availability, location, and transportation costs. We use spatial analysis to minimize delivery fees by sourcing equipment from our vast network of over 14,000 locations. Prices also reflect supplier rates, demand, and rental duration, ensuring competitive, tailored pricing for each job. Our all-in pricing, which includes hauling and time to source equipment, is usually 15-20% less expensive than traditional national providers.
Online prices may enjoy an additional discount on hauling, offering you even better value. Call-in orders during surge hours may include other surcharges. However, both options ensure competitive pricing tailored to your needs.
Yes, there are several fees to be aware of that are covered in the Rental Agreement (see section 5). These include but are not limited to Dry run fees, Toll Charges, Fuel used during the Actual Rental Period, any cleaning fees, fees for lost keys, cancelations with less than 1 full business day, mileage charges on vehicle rentals, Rush fees, towing if equipment is stuck in mud/snow, any penalities or fines imposed by government entities, and for dumpsters the transport to landfills and overload fees.
The Rental Protection Plan (“RPP”) is not insurance nor is it a warranty. It is an option BigRentz may offer you to limit liability for loss or damage to the Equipment. If the Customer does not accept RPP, Customer must provide evidence of insurance for rented/leased equipment coverage in accordance with Paragraph 24 of the Rental Agreement. Click here to review the Rental Agreement.
Yes, BigRentz customers can earn discounts by enrolling in The BIG Rewards Club. Once you sign up, each dollar you spend with BigRentz increases your eligibility to unlock new levels of discounts. Click here to learn more. Certain qualifying accounts may also be eligible for our BigRentz+ Solution, which offers additional benefits and discounts. Click here to find out if you qualify.
Yes, all major credit and debit cards are accepted.
Local delivery varies by market and the delivery company we use. Local delivery can range anywhere from 25 to 50 miles, depending on the market. Ask your Rental Expert for information about local delivery for your particular area.
Yes, in most cases we are able to deliver the equipment the next day. Please do keep in mind that early morning delivery times fill up quickly and may not be available.
In some cases, if the equipment is available, and trucks are available, we can deliver on the same day. If necessary, an outside hauler may be used, but normal delivery rates do not apply.
No. For your safety, and the limitations posed by our insurance policy, our haulers must be used for all equipment deliveries and pick-ups.
We always do our best to deliver the equipment at the pre-arranged time; however, due to traffic conditions, and other unforeseen circumstances, we do not guarantee delivery time.
If the equipment is delivered outside of a four-hour delivery window, please call us. If you have a specific time that the equipment must be delivered, please notify us in advance. Additional charges may apply.
You only need to call us if one of the following conditions applies:
Issues can be reported inside your customer portal using the “Report an Issue” feature on your rental.?If you need further assistance, please contact our customer care team at [email protected].
In most cases, yes. Incidental damage may be covered by the Damage Waiver. For complete details on our rental policies, please refer to the Terms & Conditions outlined in the provided Rental Agreement.
In many cases we can request our partner suppliers to provide training specific to the make, model and make of the equipment, although this must be expressly requested prior to delivery. Customers are expected to be trained and qualified to use equipment. It is the responsibility of the customer to be sufficiently familiar with the equipment, prior to delivery, for safe and productive operations on the jobsite.
